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Technology suited to the organization

Arian Hrehorowicz

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What problems are to be solved or what is the need to satisfy the software?
What is the role of software in supporting the implementation of a vision or strategy?
Who will be a software user: customer, employee or maybe a supplier?
What technology does the company prefer?
Do employees have the competence to independently implement the software?
What is the budget for a specific project?

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These are just some questions that need to be asked within the company to define its needs in the area of digitization. The problem is that neither employees nor presidents nor company owners can give answers. There can be many reasons - from the lack of sufficient knowledge in a given area to the desire to leave some insinuations because the direction in which the organization is to follow is not yet fully formed.

 

Implementation tailored to your needs

 

The approach to the software selection process can be different. Some companies decide on extensive pre-implementation analysis to scrupulously design the system. For this purpose, they create extensive RFI (Request For Information) and RFP (Request For Proposal / Price) documents or - if the software is to be manufactured in the internal IT department - system documentation for internal use. Other companies choose specific software and an implementation company that will carry out the analysis and implementation. Regardless of the methodology adopted, one thing is certain - in the digital era, successful implementation is just the beginning of software development.

The internal initiatives of the organization and changes in customers' purchasing behavior determine the need to quickly adapt the software to new conditions. Therefore, if constant modifications are necessary, the criteria for flexibility and the speed of implementing the needs are fundamental when choosing the software.

 

"First take it all" - this statement perfectly reflects the conditions prevailing in the modern market. Not the largest but the fastest are winning today in business. More and more technologically advanced enterprises emphasize that access to software functionality and the possibility of using it in an enterprise is more important than owning software. What does this mean in practice?

 

SaaS, or software as a service

 

There is no need to install the software on your own servers, there is also no requirement for IT staff to support such software. The Atlassian products are a good example here. This Australian company provides its application for running projects and software development in the SaaS model (Software as a Service, Software as a Service). The application is stored in the cloud of the software provider, which is made available to the user via the Internet, which eliminates the need to install and run the program on its own servers. The SaaS model transfers from the user to the provider the duties of installation, management, updating, technical support. As a result, the responsibility to ensure the continuity of the software lies with the supplier.

 

The popularity of the SaaS model continues to grow for a simple reason: the user buys a working solution with specific functionality, but does not have to worry about its IT infrastructure and technical facilities. In many cases, SaaS provides access to the latest IT technologies without long-term implementations and large investments. However, this model has its disadvantage: the impossibility of adapting the software to the specific requirements of the company.

 

Open source model

 

Another option is to use the software in the open source model, i.e. with open source code. In most cases, the software is free here (but some solutions also have paid extensions for commercial use) and are constantly being developed by the community. Using the open source model is not only open source code but also a specific philosophy of free access to the software for all its participants.

 

Dedicated solutions

 

Source code management is also possible in dedicated solutions (here the programming code is written on commission) and in enterprise-type solutions (here, the affiliate companies cooperating with the software producer are authorized to modify the code). The option of implementing, maintaining and developing software on its own is addressed to enterprises that value independence and for whom software has a key value. However, for the implementation of this scenario, resources are necessary for the form of specialists and experts who are able to provide security and the possibility of software development. While in the case of the SaaS model, the company does not have to have specialists, but in other models it is crucial.

 

Hybrid options

 

Hybrid models also appear on the market, which provides the opportunity to customize and develop software, while also enjoying the benefits of the Saas model. An example of such a solution is SupplyOn and Covisint. These are the platforms associating enterprises in order to create a strong coalition aimed at increasing market share by means of using modern technology and business synergy while dividing software maintenance costs. The hybrid option is most often used by enterprises

New business models and new competition

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